Seniors Videophone

The 3 things seniors care about

Health, family, independence. All in one product/service:

Health

Videophone actually helps improve health:

• Dementia. Studies show that frequent calls, but only face-to-face calls, increase cognitive ability after just 6 weeks and help arrest the decline.
• Social isolation. Videophone helps end it. Research clearly links being alone, and lonely feelings, to poor sleep, high blood pressure and morbidity.
• Depression: OHSU studies show that only face-to-face contact (specifically with family and friends) halves depression risk.

Imagine, giving ‘Gran’ a present that makes her happier and healthier.

Family

Videophone reconnects family:

• More love and care: Be the best care-giver you can be. Be there virtually. See each other more often.
• Reduce worry: When you call Videophone, what if there’s no answer? After ringing, it can answer automatically, with 2-way video and sound. Or they can decline your call and have a private moment. No loss of independence, but you get to check in. Only nominated, trusted carers, such as sons, daughters and perhaps service providers.
• Bring the family together: Distant family and friends can visit without the travel. One-on-one calls, worldwide. Group calls, in high-quality. All incredibly simple for the Videophone user!

Imagine, Gran receiving a call on her birthday, and seeing ALL her kids and grandkids — including those at work or far away.

Independence

Videophone restores independence and self-confidence:

• Simplicity: Everything about Konnekt and Videophone is delightfully simple. Easier than an old-fashioned telephone. Easier than a kettle. Seniors are surprised to be able to use an Internet device, delighted that it does something they actually want. (“Sh, don’t tell them it uses the Internet, they won’t want it.”)
• No training, zero frustration: “Mother, see if you can figure out how to call Penny.” (Penny is the interstate daughter). “Oh, I couldn’t do that. I don’t know. There’s a Penny button. I suppose I press that?” “I’m not telling. Try it.” Gran presses the Penny button. “Oh, it shows that we’re calling Penny…” Penny answers. “Oh, now it shows that we’re talking to Penny”. Penny’s face appears, Penny says hi to her mother. Smiles all round. They talk about grandkids, vacations, family, old friends. Penny says goodbye. “I just talked to Penny!” <Ring ring.> “Gosh, what now?” “I’m not telling.” “There’s a call from Penny. I suppose I press ANSWER?” (We remain silent). “Oh, it’s Penny again!” See Videophone in action.
• Set them up to succeed: That very first face-to-face call is important. Absolutely vital. It must be easy, successful, and result in a friendly and natural conversation. That’s why we test first with as many contacts as possible. We sort out their issues with lighting, with Wi-Fi, even which way to hold their device. We even have a handy call-quality guide. We advise contacts to ask fun questions, to talk about the good times, about people that “Gran” loves. We know, from bitter experience, that if the first two or three calls are mediocre, video calling will never be loved.

Self-esteem vanishes when they can no longer use a gadget to see their grand-kids. With Videophone, there’s nothing to forget, yet there’s a huge feeling of accomplishment each time they initiate or answer a call, rewarded by the smiling face of a loved one or friend.

Some of our users need help with daily chores, with cooking and cleaning, even with showering. Never with Videophone! If they can no longer reach the screen, we have solutions for that too. We’ve thought of everything because… well… that’s how we’d want it for our own parents.

Much easier than a tablet

Tablets often end up as TDFs (Top Drawer Fillers). Seniors forget how to use them, forget to charge them, misplace them, drop them, leave them in a room where they can’t hear them, take them to a room where Wi-Fi is mediocre, accidentally mute them, change settings, and become scared of pop-ups. The tablet becomes unusable. Maturing vision, hearing and dexterity are the enemies of fiddly 10-inch tablets. Sorry, we don’t take trade-ins!

Simple for family, too

Most of our customers (the sons, daughters, carers and support people) don’t want to fiddle with gadgets. We make it super simple for you as well! Thanks to Konnekt Support, you never have to play the “I.T. Guy.” Konnekt does it all for you. Even if it’s months after your purchase… a problem with Internet, power, lighting, staff pulling plugs… we’ve encountered it all before, and we take care of it, almost always without you having to visit. How? Videophone is clever enough to turn itself off and on every night to stay super reliable. It can even restart the modem to bring it back to life. If there is a short Internet outage during a call, the call reconnects. And our technical and support staff have a bag of tricks; they can disable the power switch if required, they can tell you if someone unplugs it some Friday nights, they can help you improve your Wi-Fi, and they’ll walk you (or a friendly helper) through the process of selecting and plugging in a Wi-Fi extender.

Registered Assistive Technology

The Konnekt Seniors Video Phone is a registered Assistive Technology, classed as a Communication Aid. It’s recognized as a powerful tool for helping older adults connect to community, to regain control of their lives, and to remain living independently for longer.

Greater safety

Videophone blocks scammers, telemarketers and other unknown callers. No more unwanted calls or scams.